Dealership Technicians

They have the unmatched technical training and expertise to work specifically on Mercedes-Benz vehicles. And they use specialized diagnostic equipment designed particularly for the care and repair of your Mercedes. Your Mercedes-Benz dealership technicians are the qualified professionals who know your vehicle inside and out.

Each technician is supported with the specific tools and vehicle information to ensure your Mercedes-Benz receives a level of care, expertise and craftsmanship befitting one of the premier automobiles in the world.
  • Mercedes-Benz Certification levels of achievement within the Standards of Excellence Certification program are: Certified, Star and Master level - each signifying a higher level of expansive training and evolving expertise.
  • Service technicians are immersed in ongoing online recertification training programs - including the Advanced Product & Technology Workshop.
  • The ELITE Technician Program requires intensive training on products, skills and systems covering subjects as diverse as Electrical Fundamentals, Climate Control, Chassis Electrics, Engine Management
    and Telematics.
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Did You Know?

All dealership employees are required to become certified in the Mercedes-Benz Standards of Excellence Certification program. Once certified, they participate in comprehensive training courses covering specialized technologies and new product information.
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