|They have the unmatched technical training and expertise to work specifically on Mercedes-Benz vehicles. And they use
specialized diagnostic equipment designed particularly for the care and repair of your Mercedes. Your Mercedes-Benz dealership technicians are the qualified professionals who know your vehicle inside and out.
Each technician is supported with the specific tools and vehicle information to ensure your Mercedes-Benz receives a level of care,
expertise and craftsmanship befitting one of the premier automobiles in the world.
- Mercedes-Benz Certification levels of achievement within the Standards of Excellence Certification program are: Certified, Star and Master level - each signifying a higher level of expansive training and evolving expertise.
- Service technicians are immersed in ongoing online recertification training programs - including the Advanced Product & Technology Workshop.
- The ELITE Technician Program requires intensive training on products, skills and systems covering subjects as diverse as Electrical Fundamentals, Climate Control, Chassis Electrics, Engine Management
Did You Know?
All dealership employees are required to become certified in the Mercedes-Benz Standards of Excellence Certification program. Once certified, they participate in comprehensive training courses covering specialized technologies and new product information.